Frasers Property’s retail portfolio number 1 in customer satisfaction
Frasers Property Australia’s retail portfolio is Australia’s top performer in terms of customer satisfaction, according to the 2024 Shopper Sentiment Report by Prescient Research. Using the Net Promoter Score+ (NPS+)...
Customer expectations are hard to exceed – but CBD centres are winning hearts
Retail centres are making a stable recovery post-COVID, but just how happy are shoppers? And more specifically, how likely are they to be loyal advocates – or consider their centre...
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