Frasers Property Australia
Eastern Creek Quarter
Felicity Armstrong
Ed.Square town centre
Prescient Research
David Grant
Frasers Property’s retail portfolio number 1 in customer satisfaction
Frasers Property’s retail portfolio number 1 in ...
Frasers Property Australia’s retail portfolio is Australia’s top performer in terms of customer satisfaction, according to the 2024 Shopper Sentiment Report by Prescient Research. Using the Net Promoter Score+ (NPS+)...
Stephanie Bhim
Prescient Research
Customer expectations
NPS+
Net Promoter Score
customer satisfaction
Customer expectations are hard to exceed – but CBD centres are winning hearts
Customer expectations are hard to exceed – but C...
Retail centres are making a stable recovery post-COVID, but just how happy are shoppers? And more specifically, how likely are they to be loyal advocates – or consider their centre...
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