Diadem: Planning towards a sustainable future
Sustainability today is at the top of the agenda in every boardroom worldwide as organisations seek ways to reduce their environmental impact. The challenge for clients is where to start....
The art and science of navigation (finding your way)
Do people get lost in shopping centres? Do they lose their car in the carpark? According to Kelvin Taylor, if we know where we are, we’re happier, more content, relaxed....
Understanding Time
‘Time’ is a critical factor in our business and it affects decisions we make on a wide variety of fronts. Whether it’s efficient parking, clear signage or even tenant mix...
Human-nature connectedness. A pathway for sustainability
HNC – Human-Nature Connectedness. The more urban we become, the less we connect with nature. More than ever, our everyday actions, the way we run our businesses, the standards we...
Nightlife: The after-dark experience
There is a worldwide initiative underway to create ‘after-dark’ experiences in major cities. Such experiences don’t just afford people pleasure and entertainment, they also extend the operating hours of CBD...
Designing for the next generation
Baby Boomers are the biggest spenders; but they’re on the way out; Gen Z is on the way in and they think differently. Design is one of their priorities and...
Building a better customer experience ecosystem
It’s a given that a good ‘Customer Experience’ is vital to the success of any business. And as shopping centre executives, we all know that ‘customer experience’ is a significant...
Activation, shared value and connection
‘A city without poets, painters and photographers is sterile’. It’s a quote from this article. That being the case, what about our centres? Shopping centres are often described as ‘the...
Designing with differences in mind
This article by Kelvin Taylor, Project Director, Associate at Diadem was featured in the latest issue of Shopping Centre News – Mini Guns 2022 edition. Inclusive design is human-centred design....
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