Operating a car park might seem like a straightforward business, but behind the scenes, there are numerous challenges that parking facility managers face daily. From technology glitches to customer satisfaction,...

As the first and last touchpoint in shopping centres, parking can be one of the biggest pain points in the shopping experience. Robert Horton of First Class Valet explains why...

Technology has transformed many industries, and the valet parking industry is no exception. In this article, Robert Horton talks about how First Class Valet is embracing technology to create seamless...

Ask anyone in our industry – from the first-year executive to the CEO, “Why do shopping centres charge for parking after a certain free period?” You’ll get only one answer:...