Vol 33-4 2015

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Emotionally connecting your customers Emotionally connecting your customers Emotionally connecting your customers
For those of us who have spent our careers in the marketing industry, it’s amazing to see the way the industry has changed, particularly over the last five to ten years. One of the most notable changes has been the huge shift in the way brands communicate with customers.
Retail legislation –  a sword for landlords Retail legislation – a sword for landlords Retail legislation – a sword for landlords
In another article in this issue, the SCCA calls for a review of lease legislation. Robert Speirs represents...
Application of lease terms after assignment Application of lease terms after assignment Application of lease terms after assignment
We don’t usually think of the legal profession in terms of being ‘poetic’, esoteric or emotional! But...
Australia’s new Small Business Ombudsman Australia’s new Small Business Ombudsman Australia’s new Small Business Ombudsman
Bruce Billson, as we’ve noted before, is regarded as one of the heroes of the Federal Government. He has a long list of achievements  for small business to his name,...
CBRE: International brands fuel redevelopments CBRE: International brands fuel redevelopments CBRE: International brands fuel redevelopments
We all know about the development pipelines across the country but what’s fuelling them?
AMPCSC: The changing customer voice AMPCSC: The changing customer voice AMPCSC: The changing customer voice
I have known Michael Lloyd since I was at university in the 1980s...
Is the food court, as we know it, dead? Is the food court, as we know it, dead? Is the food court, as we know it, dead?
The days of the 500-seat ‘beer hall barn’ appear to be over. People are becoming far savvier, and want a more...
The next wave The next wave The next wave
Imagine a store that was unable to stipulate what it sold because the type of merchandise changed every month!
Mini Guns with a big food opportunity  in their sights Mini Guns with a big food opportunity in their sights Mini Guns with a big food opportunity in their si...
We love Mini Guns! They play such an important role in the fabric of our communities.
Understanding the business of food Understanding the business of food Understanding the business of food
As ‘fast casual’ is now superseding QSR as a category across retail centres, lines are being blurred...
From the Publisher From the Publisher From the Publisher
I’ve just returned from China where  I spoke at two conventions: the ICSC in Beijing and the annual major Mall China Conference, this year held in Shenzhen. There is a...

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