The Top 5 challenges of running a car park
The Top 5 challenges of running a car park
Operating a car park might seem like a straightforward business, but behind the scenes, there are numerous challenges that parking facility managers face daily. From technology glitches to customer satisfaction,...
Unlocking the power of good parking
Unlocking the power of good parking
As the first and last touchpoint in shopping centres, parking can be one of the biggest pain points in the shopping experience. Robert Horton of First Class Valet explains why...
How technology is revolutionising the valet experience
How technology is revolutionising the valet experi...
Technology has transformed many industries, and the valet parking industry is no exception. In this article, Robert Horton talks about how First Class Valet is embracing technology to create seamless...
Valet up this Christmas
Valet up this Christmas
Robert Horton, Founder of First Class Valet, discusses how shopping centres can improve the customer experience and remove one of the biggest pain points for shoppers this Christmas. We’ve spent the...
How better parking leads to better business
How better parking leads to better business
We know that potential customers will avoid certain shopping precincts when parking is too difficult. Robert Horton explains why simply improving the parking experience will benefit both your customers as...
First Class Valet launches the Academy – offering short courses and bespoke training programs
First Class Valet launches the Academy – offeri...
Since 2014, First Class Valet have invested in its business to bring Australians the very best in valet parking, concierge and parking services. Using Australia’s only ticketless valet parking system, the...
How to make the parking customer experience better?
How to make the parking customer experience better...
According to the NRMA Divvy Parking Smarter report, 58% of us worry about finding a park and a whooping 97% have avoided taking a trip because of perceived parking difficulties....
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