In star fashion, Adelaide Airport has re-launched its valet parking offering by partnering with First Class Valet. Robert Horton, Founder of First Class Valet, says being in a new market...

Operating a car park might seem like a straightforward business, but behind the scenes, there are numerous challenges that parking facility managers face daily. From technology glitches to customer satisfaction,...

As the first and last touchpoint in shopping centres, parking can be one of the biggest pain points in the shopping experience. Robert Horton of First Class Valet explains why...

Robert Horton, Founder of First Class Valet, discusses how shopping centres can improve the customer experience and remove one of the biggest pain points for shoppers this Christmas.  We’ve spent the...

We know that potential customers will avoid certain shopping precincts when parking is too difficult. Robert Horton explains why simply improving the parking experience will benefit both your customers as...

Since 2014, First Class Valet have invested in its business to bring Australians the very best in valet parking, concierge and parking services. Using Australia’s only ticketless valet parking system, the...

According to the NRMA Divvy Parking Smarter report, 58% of us worry about finding a park and a whooping 97% have avoided taking a trip because of perceived parking difficulties....