Valet elevates service at Chadstone

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Shopping Centre News

April 24 2019

5min read

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Premium parking at Vicinity Centres and Gandel Group’s Chadstone – The Fashion Capital is now easier with the opening of a new valet option designed for customers looking for a superior, convenient arrival and departure experience. The new service includes parcel collection from Chadstone’s 500+ retailers, enabling a hands-free visit which is easier and more enjoyable for valet customers.

Located on the basement level, accessible via the Chadstone Road entrance, Chadstone Valet creates a new convenience for customers to leave their vehicles at the door while enjoying the shopping, dining and entertainment available. The in-house valet team works with state-of-the-art technology which sends valet tickets by SMS to customers who can pre-arrange to have their vehicle ready for collection when they’re ready to leave.

Fiona Mackenzie, General Manager, Chadstone – The Fashion Capital said: “We know our customers are always looking to Chadstone for new and exciting experiences whether that be shopping, entertainment, dining or tourism and our valet service is a great addition to our offer.

“Our valet service complements the 10,000+ free parking spaces available to customers arriving at Chadstone by car and our Visitor Lounge, opened in late 2018, which provides a luxurious space for our intrastate, interstate and international visitors arriving via our free shuttle bus service.”

Mackenzie said valet would cater for up to 120 cars at a time in a secure location managed by Chadstone’s in-house valet team.

“Our valet team is setting a benchmark for first impressions and we think the valet offer provides a superior gateway to the exceptional service our customers have come to expect from Chadstone,”
Chadstone Valet is open during normal trading hours, seven days a week.

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Shopping Centre News (SCN) is in the ‘information business’, and is perceived as such by its readers. Daily industry news makes shoppingcentrenews.com.au a must-visit as part of the morning routine for those who want to keep right across the latest retail developments and events, while SCN's premium magazine is the leading publication for the shopping centre industry in Australia and New Zealand. Known as the ‘industry bible’ SCN is printed five times a year with fascinating, in-depth features and important critical analysis written by known industry insiders as well as the popular ‘Guns’ reports, which ranks Australian shopping centre performances. Shopping Centre News is the only publication in the world that features centre statistics on Turnover, Turnover per square metre and Specialty Shop turnover per square metre for every major centre in Australia.
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