Stockland launches its e-commerce platform

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The platform will contribute to the growth of Stockland’s retail business, strengthen partnerships with retailers, and enhance the shopping experience

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Shopping Centre News

August 3 2023

5min read

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Stockland has launched its e-commerce platform, Stockland Marketplace – an online extension to the local shopping centre, created in response to the continual growth of online retail, which represented an 18.1% share of total retail spend last year with Australians spending $63.8 billion online.

Following testing since late last year, the platform has now officially launched with the ‘Where everything clicks’ campaign.

The campaign works with retailers at six Stockland town centres – Green Hills, Merrylands, Point Cook, Rockhampton, Shellharbour and Wetherill Park – and it’s expected more retailers will come onboard in coming months.

Stockland Marketplace has a growing online shopfront of more than 33,000 products with brands, including Toymate, Just Sport, Blue Sky Kids Land and Ugg Express, as well as local retailers covering apparel, jewellery, perfumes and cosmetics, homewares and gifts. Retailers list their products for shoppers to browse, buy and click-and-collect locally or have items delivered.

Stockland Marketplace has a growing online shopfront of more than 33,000 products

Michelle Abbey, Executive General Manager of Stockland’s Retail business, said the e-commerce platform will contribute to the growth of Stockland’s retail business, strengthen partnerships with retailers, and enhance the shopping experience of customers regardless of where they choose to shop.

“As the retail landscape continues to evolve, we recognise the importance of providing customers with a shopping experience that caters to their changing needs, seamlessly blending the convenience of e-commerce with the vibrant experience of a physical shopping centre,” said Abbey.

“For our retailers, Stockland Marketplace provides an opportunity to thrive beyond the constraints of trading hours and physical retail space to a digitally advanced experience where they can reach local customers when their doors are open and when they’re closed.

“The introduction of this online shopping platform marks a significant milestone for Stockland and highlights our commitment to staying at the forefront of retail innovation,” added Abbey.

Stockland is committed to supporting local businesses and strengthening the local economies at each of our centres. By launching this online shopping platform, the aim is to create new opportunities for retailers within the shopping centre, enabling them to reach a broader audience and expand their customer base.

Key features of Stockland Marketplace include:
Local selection: The platform offers a wide range of products from local retailers, ensuring customers have access to the same diverse offerings they would find in stores. From fashion and beauty to kids wear and home goods, customers can browse through a selection of items from their favourite local stores, and at other Stockland centres. Shoppers can also filter products via postcode.

Seamless integration: The online platform seamlessly integrates with the existing shopping centre infrastructure, allowing customers to enjoy a cohesive shopping experience across both the physical and digital realms. Shoppers can easily navigate through stores, explore different categories, and make purchases with just a few clicks, all while enjoying the same trusted brand experience they have come to expect from Stockland.

Convenient fulfilment options: Stockland has partnered with retailers on delivery options that best suit their respective businesses, including click-and-collect, delivery, or a combination of both. Customers can choose from various fulfilment options and filter via preference, offering flexibility and convenience to suit their preferences.

Seamless checkout process: With a user-friendly interface, customers can easily complete their purchases with confidence, knowing they’re transacting directly with Stockland.

To celebrate the launch, Stockland Marketplace is offering exclusive discounts and promotions on the online platform.

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Shopping Centre News (SCN) is in the ‘information business’, and is perceived as such by its readers. Daily industry news makes shoppingcentrenews.com.au a must-visit as part of the morning routine for those who want to keep right across the latest retail developments and events, while SCN's premium magazine is the leading publication for the shopping centre industry in Australia and New Zealand. Known as the ‘industry bible’ SCN is printed five times a year with fascinating, in-depth features and important critical analysis written by known industry insiders as well as the popular ‘Guns’ reports, which ranks Australian shopping centre performances. Shopping Centre News is the only publication in the world that features centre statistics on Turnover, Turnover per square metre and Specialty Shop turnover per square metre for every major centre in Australia.
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