2024 – A key year for further retail crime collaboration

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Shopping Centre News

February 21 2024

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The National Retail Association (NRA), the Shopping Centre Council of Australia (SCCA) and the Australian Association of Convenience Stores (AACS), are gearing up for another year of working collaboratively on retail crime issues and are open to welcoming new members and attendees.

The NRA’s Retail Crime Committee is a longstanding forum which engages closely with Police Forces across the country, retailers and landlords, and key stakeholders such as the Shop Assistants’ Union (SDA), to discuss and resolve retail crime issues, including policy and operational issues, through a collaborative partnership.

Sadly, incidences of retail crime – whether they be opportunistic retail theft, violent behaviour, or organised crime – have been increasing with significant business and community impacts.

In their 2023 wrap-up, the following issues were raised by the industry:

  • Youth crime, particularly recidivist offenders

  • The increasing prevalence of violent behaviour being associated with retail theft

  • Verbal abuse and intimidating and aggressive behaviour towards retail staff and security guards

  • The increased use of weapons in violence and intimidation

  • Organised retail crime.

In locking in their 2024 calendar, the NRA’s Retail Crime Committee meetings will be held across all jurisdictions.

This year, new retail groups participating will include the Retail Drinks Association and the Franchise Council of Australia. The SCCA, NRA and AACS are inviting new members to participate.

Lindsay Carroll, Acting Chief Executive Officer, NRA

Lindsay Carroll, Acting Chief Executive Officer, NRA said: “Our Retail Crime Committee continues to be the key vehicle where the industry can raise concerns directly with police to ensure they get addressed.

“We’re the only industry forum that has the close engagement of major landlords, along with bringing together other key groups such as the AACS, Franchise Council and Retail Drinks Australia.

“2024 is shaping up to be a big year, and we welcome interest in joining the Committee.”

Theo Foukkare, Chief Executive Officer of the AACS

Theo Foukkare, Chief Executive Officer of the AACS said: “Our industry had a tough year in 2023 with escalating criminal behaviour, so it’s all the more critical that the industry works collaboratively and in partnership with various Governments and Police Forces to resolve this pressing problem.”

Angus Nardi, Chief Executive of the SCCA said: “We have a history of longstanding engagement on community safety and crime issues, but unfortunately, we’re seeing drastic increases in both the scale and nature of retail crime in recent years. The NRA’s Retail Crime Committee is the only retailer-forum we’ll engage with given its effectiveness, and willingness and capacity to collaborate.”

Angus Nardi, Chief Executive of the SCCA

All groups acknowledged and thanked Australia’s Police Services: “We thank police representatives for their ongoing engagement and collaboration with the NRA’s Retail Crime Committee and look forward to continuing our valuable partnership.

“We also recognise police officers that go to work everyday to protect and support the community and face dangers in their daily activities.”

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Shopping Centre News

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Shopping Centre News (SCN) is in the ‘information business’, and is perceived as such by its readers. Daily industry news makes shoppingcentrenews.com.au a must-visit as part of the morning routine for those who want to keep right across the latest retail developments and events, while SCN's premium magazine is the leading publication for the shopping centre industry in Australia and New Zealand. Known as the ‘industry bible’ SCN is printed five times a year with fascinating, in-depth features and important critical analysis written by known industry insiders as well as the popular ‘Guns’ reports, which ranks Australian shopping centre performances. Shopping Centre News is the only publication in the world that features centre statistics on Turnover, Turnover per square metre and Specialty Shop turnover per square metre for every major centre in Australia.
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