Using technology to engage customers and build loyalty
Technology is rapidly evolving and customer experience has never been more important. How can shopping centres stay ahead of the curve in today’s changing landscape? This article forms part of a...
Using location intel to drive growth
Technology is rapidly evolving and customer experience has never been more important. How can shopping centres stay ahead of the curve in today’s changing landscape? This article forms part of a...
Data is the new oil – Improving asset management decision-making
Technology is rapidly evolving and customer experience has never been more important. How can shopping centres stay ahead of the curve in today’s changing landscape? This article forms part of a...
CBRE takes equity stake in proptech startup
CBRE has made a strategic equity investment in Sydney-based prop-tech startup Pathzz as landlords and occupiers heighten their focus on the value of customer insights. Pathzz’s customer analytics product applies...
Vicinity and ENGIE to deliver Australia’s first shopping centre-based electric vehicle fast-charging network
Vicinity Centres has today announced a strategic partnership with low-carbon energy company, ENGIE, to deliver electric vehicle fast-charging stations in car parks across its portfolio, setting the benchmark for customer...
Vicinity Centres and Global Marketplace announce new strategic partnership
Global Marketplace (GMP) and Vicinity Centres (VCX), have today announced a strategic partnership combining the national physical footprint of Vicinity’s 61 retail destinations with leading e-commerce events, data and marketplace...
World-first drone delivery takes off from shopping centre in QLD
In a world-first, Vicinity Centres has partnered with Wing – an Alphabet company – to pilot a new model of delivery, flying goods from shopping centre rooftops directly to Australian...
Vicinity to capture world’s best real estate innovation with RealTech fund investment
Vicinity Centres has announced a new relationship with Taronga Ventures, Asia’s leading technology and innovation investor, that will connect one of Australia’s largest retail property groups with technology that is...
Are you using analytics to inform your investment decisions? Or are you flying blind?
This article prepared by Jason San Diego, Founder and CEO of Pathzz and Matt Copus, Head of Retail Analytics, CBRE, was first published in the latest issue of SCN –...
Global and local heavyweights invest in the future of fashion
Sydney-based fashion tech startup, Mys Tyler, has announced the completion of its seed funding round, raising more than $1 million from a mix of local and global investors including venture...
Smart people flow solutions for shopping centres of the future
Our world is becoming increasingly more connected. Smart technologies have never been more prevalent in our daily lives – our smart cars drive themselves and our smart homes talk to...
How motion analytics is transforming the retail industry and customer experience
‘Motion Analytics’ is a relatively new term to our industry. But if you think about it, the exercise is common sense! A too simple example; where to place a vending...
What digital advertising has to teach the property industry – the age of big data and machine learning
There is always contention over how much ‘big data’ should be our (the shopping centre industry) concern or whether we should leave it to the retailer. It used to be...
Building analytics and data are key to helping Australia achieve Paris Agreement targets
David Walsh, founder and CEO of CIM, is a pioneer of world leading building analytics software solutions and is helping the Australian property industry achieve net zero emissions. Walsh discusses...
BrainBox AI and Skyfii partnership set to optimise energy savings
BrainBox AI, an expert in autonomous AI technology for commercial and corporate real estate, has partnered with Skyfii, a leading data intelligence provider that helps building owners understand visitor behaviour...
Sustainability-driven innovations to recharge shoppers
Since the birth of Eco Renewable Energy in 2015, Dean Atrash has been on a mission to educate and inspire people about the magic of renewable energy. Aside from plastic bag...
CBRE announces new proptech alliance
CBRE has joined forces with Sydney-based proptech startup Pathzz to bring a new and disruptive customer analytics product to market for commercial property. Pathzz delivers meaningful insights by applying advanced...
Salesforce and ARA to drive innovation in Australia’s retail sector
Salesforce, the global leader in Customer Relationship Management (CRM), has joined the Australian Retailers Association’s (ARA) growing network of strategic partners to share knowledge, insights and to drive innovation in...
Using PropTech to lower environmental footprint and improve customer experience
At AMP Capital Shopping Centres, they’re using AI to slash carbon emissions while improving air quality and customer comfort. One of their initiatives is a world first! Head of Asset...
Different Data Interpretations
A ‘must read’ for Development and Project Managers. Data interpretation can save a tonne of money in shopping centre construction. Early Contractor Involvement (ECI), is key – the figures are...
How technology solutions, insightful analytics and management services can transform your retail portfolio
In the property industry, proptech innovators are coming in thick and fast to help retail property landlords and managers on their digital transformation journey. Richard Hardy, Regional Manager Australia, Retransform...
How data makes retail property smarter
The biggest trend in the retail property space is the digital disruption enabled by data. The amount of data retail property managers now have access to is substantial – and...
CIM and QICGRE successfully reduce critical peak demand with building analytics
Luis Casas, Business Growth Strategist at CIM, discusses their partnership with QICGRE to leverage data and building analytics to significantly reduce peak demand at Melbourne’s Eastland shopping centre during critical peak...
AMP Capital shopping centres launch in Google Street View
AMP Capital’s shopping centres are the first retail portfolio in Australia and New Zealand to be mapped internally for Google Street View. Showcasing the inside of 18 AMP Capital-managed shopping...
KONE launches Australia and NZ’s first elevator series with built-in digital connectivity as standard
KONE, a global leader in the elevator and escalator industry, has introduced Australia and New Zealand’s first elevator series to feature built-in connectivity as standard. KONE DX Class elevators bring...
Tap-on-phone payments solution a ‘game-changer’ says Quest
Australian-owned and Melbourne-based technology provider, Quest Payment Systems (Quest), has launched a software only tap-on-phone payments solution, Airpay TAP, which allows merchants to accept contactless card payments on almost any...
How AI technology is shaping lifestyles of the future
As Founder and Director of the Bloomfield Group, Thor Bloomfield’s vision to create a safer, more sustainable environment is collectively approached with his purpose-driven business portfolio. As a post-pandemic norm...
Harnessing big data to make precincts
“Just think of all the things that have come and gone in our own lifetimes, all the would-be futures we watched age into obsolescence – CD, DVD, answering machine, Walkman,...
Blockchain-based platform for bank guarantees set for commercial launch
ANZ, Commonwealth Bank of Australia, Westpac, IBM and Scentre Group have announced the expansion of a successful blockchain platform, Lygon, that reduces the time to issue a bank guarantee from up to...
Russell Zimmerman partners with LeaseInfo as distributor
This month, Russell Zimmerman, former Executive Director of the Australian Retailers Association (ARA) will be joining Australia’s premier provider of retail-leasing services – LeaseInfo, as a national and international distributor...
GapMaps launches free tool to help Victorians find essential services within 5km
With Stage 4 lockdown restrictions in place across metropolitan Melbourne, people are only allowed to go out and travel up to 5 km for necessary goods and services like supermarket, pharmacy,...
Coles&co digital channel goes live
The delivery of weekly printed catalogues to customer letterboxes has been a feature of the Australian supermarket shopping experience for decades, however customer trends both in Australia and internationally have...
SUBSCRIBE TO RECEIVE OUR FREE E-NEWSLETTER
Get the latest industry news and insights delivered to your inbox